Standard facemasks in healthcare block a significant amount of communication for everyone, contributing to miscommunication, medical errors, patient/provider dissatisfaction, and disability compliance violations. The ClearMask will help:
- Reduce medical errors ($11,366/error). Miscommunication is a factor in 80% of medical errors, resulting in $1.7B in malpractice costs. Over 55% of communication is non-verbal, yet standard face masks block almost all non-verbal cues.
- Improve patient and provider satisfaction. Patient satisfaction accounts for 30% of withholdable reimbursement from the Centers for Medicare and Medicaid. Facial expressions are critical for perceived empathy and building rapport, which can reduce patient anxiety and improve relationships. Additionally, more comfortable and breathable face masks make long surgeries more bearable for healthcare providers.
- ADA and ACA legal compliance. Under Section 1557 of the Affordable Care Act and Titles II and III of the Americans with Disabilities Act, deaf patients can request the ClearMask as an auxiliary aid to improve communication during their care, and deaf providers can request their colleagues wear the ClearMask to improve communication. Hospitals are legally mandated to comply.
Allysa Dittmar, President
Aaron Hsu, CEO
Elyse Heob, COO
Inez Lam, CTO
ClearMask is making healthcare more human with the first, full-face transparent face mask that can help healthcare entities reduce medical errors from miscommunication while increasing disability compliance and patient/provider satisfaction. The ClearMask’s large, anti-fog transparent window enables lip-reading and visual communication with facial expressions, while also being more comfortable and breathable than standard surgical masks.